Privacy Policy

This privacy policy explains how The Portager LLC uses the personal data we collect from you when you use our website.

What data do we collect?

When you are not logged in to your account, we collect information automatically about your usage of our service. This includes your IP address, the pages you visit, dates and times you access the website, the browser you are using, the device you are using, the mobile network you are using, session duration, clicks, and other activities/features you use while using our service.

If you create an account, we additionally collect information you provide to us, which may include your name, email address, phone number, mailing address, organization, login credentials, payment information, and image.

How do we collect your data?

You directly provide The Portager with most of the personally identifiable data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Make comments on our website.
  • Use certain features, such as the search form.

The Portager may also receive your data indirectly from Google Analytics, Mailchimp, or other third-party services that enable us to provide our service.

How will we use your data?

The Portager collects your data so that we can:

  • Process your orders and manage your account.
  • Send you emails related to your account.
  • Send you emails for the newsletters you have signed up to receive.
  • Understand how visitors use our website so that we can improve our service.
  • Monitor metrics and results for advertisers.

We do not share personally identifiable information with third parties.

How do we store your data?

The Portager uses trusted vendors to store user data. Payment data is processed and stored through Memberful and Stripe. Site usage data is stored using Google Analytics. Additional user data is stored in Mailchimp to facilitate email delivery.

What are your data protection rights?

The Portager is not required to comply with the European Union General Data Protection Regulation but makes efforts to provide users with the same rights provided under this law. To that end, every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 330-249-1338

Or write to us: privacy@theportager.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

The Portager uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – The Portager uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – The Portager uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Portager website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The Portager keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on March 22, 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Call us at: 330-249-1338

Or write to us: privacy@theportager.com